New Ben 10 Toys is affiliated with Amazon.co.uk. All transactions are securely processed through Amazon.co.uk's shopping cart and despatched from either Amazon.co.uk or one of Amazon.co.uk's marketplace vendors. Our 30-day* returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact, clothing must have labels attached) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty. Please note that we reserve the right to send back items to you that have been returned to us after 30 days unless they are faulty. * Note: This returns policy does not affect your statutory rights. We are unable to exchange items that are not damaged, defective or incorrect.